The Technology Service Center (TSC) is open for student assistance throughout the year. No appointments necessary. TSC is available to answer your technology questions and help you with:

• Accessing the College WiFi
• College email
• Internal websites and applications: Today@Dean, Canvas, MyDC etc.
• Computer malware
• Use of College lab computers and printers
• Residence hall cable television service

Laptops

All ÂÒÂ×ÊÓƵ Students are required to arrive at the College with their own laptop computer. The make and model of the computer you choose is a matter of personal choice, provided that it meets the minimum hardware and software specifications. Only laptops with the following minimum specifications are supported on the ÂÒÂ×ÊÓƵ network and by the Technology Service Center (TSC).

Minimum requirements for Windows laptop computer

• Windows 10 22H2
• 802.11n compliant WiFi adapter (802.11ac fully supported)
• NOTE: Dean WiFi and TSC do not support Windows XP

Minimum requirements for Macintosh computers

• Mac OSX Sierra
• 802.11n compliant WiFi adapter (802.11ac fully supported)
• NOTE: Dean WiFi and TSC do not support computers running OSX Lion 10.7.

Additional Recommended Accessories

• USB Flash drive 2GB or greater
• Multi-year service plan with laptop manufacturer
• Surge protector
• Kensington Laptop Lock
• Personal Printers: The college provides a service which allows you to print to several campus printers from your personal device.  These printers are black/white/greyscale and only 2 are available 24/7. If you choose to bring a printer, wireless printers are not permitted as they can interfere with College WiFi services. Your printer must be connected to your laptop through a USB (or other) cable.

Software

Dean provides students with a downloadable copy of Microsoft Office for Windows or Mac. The Microsoft Office 365 Suite of software is licensed, by Microsoft, for installation on 5 of your devices while enrolled in full-time education at ÂÒÂ×ÊÓƵ

It is important for students' academic success to download the Microsoft Office suite of applications to their computer. ChromeBooks do not allow software to be downloaded. The ÂÒÂ×ÊÓƵ Information Technology Department does not recommended and we do not support Chromebooks.

Campus Provided Cable TV

To access cable television in your residence hall room, your TV must have a Built-In-QAM tuner.

Check the Technical Specifications of your TV prior to your arrival on campus or contact TSC with model number ready.